Event Terms & Conditions

Eligibility

I acknowledge that attendance at Design Destination London (DDL) is by invitation only and subject to specific eligibility criteria. I understand that only owners, partners, principals, and lead designers of an invited firm are eligible to attend.

I confirm that I am the individual named in the invitation. If I include additional guests in my response, I confirm that each guest meets the following eligibility criteria:

• My guest is an owner, partner, principal designer, or lead designer of my firm
• My guest is registered under an active, professional email address (e.g. ending in @mycompany.com)
• My guest’s workplace can be verified

Every registration is reviewed for eligibility, and Design Destination London may reach out to collect more information about your guest(s). If we determine that an attendee is ineligible to attend, the attendee will be removed and notified. If you have questions about a guest’s eligibility, please reach out to [email protected] prior to submitting and paying for their registration.

Spouses, children, relatives, friends, and clients that do not meet the eligibility criteria are not eligible to attend and may be removed at the discretion of Design Destination London, with no refund.

Maximum group size is four (4) eligible attendees. These Terms & Conditions and Liability Waiver & Indemnification apply to all eligible/registered attendees.

 

Registration Transfers

If you can no longer attend the event and wish to send an eligible member of your firm in your place, notify [email protected] to request a transfer of your registration. Transfers are subject to the following conditions:

• The replacement attendee must meet all eligibility criteria outlined above
• Transfer requests must be submitted to [email protected]
• Transfers will be confirmed only once the replacement attendee’s eligibility has been verified by DDL
• Registration fees are non-refundable and may not be applied to a future year’s event in lieu of a transfer

Registration Payment and Refund Policy

I understand that to register for the event, I will pay a non-refundable registration fee of $250.00 USD per attendee.

The registration fee will be collected in a single transaction for you and/or your group as part of the registration process. Split-payment options are not available.

Registration fees are non-refundable under all circumstances. In the event a paid registrant cannot attend, the registration may be transferred to an eligible attendee of the same firm. Please refer to the Eligibility section for transfer conditions and eligibility requirements.

Registration fees may not be applied to a future year’s event.

Design Destination London does not offer a partial attendance policy or partial registration fee. Regardless of the amount of time you attend the event, the non-refundable registration fee of $250.00 USD per attendee applies.

Attendees are responsible for their own travel, lodging, and food and beverage expenses.

Design Destination London reserves the right to modify event programming, schedules, speakers, venues, and experiences as necessary. Registration fees will not be refunded due to programming, private session availability, or schedule changes.

In the event of circumstances beyond DDL’s reasonable control, including but not limited to travel disruptions, government restrictions, weather events, natural disasters, pandemics, or other force majeure situations, DDL will notify registered attendees via email as soon as reasonably practicable. The registration fees remain non-refundable.

 

Communication

I agree to receive communication from Design Destination London, including but not limited to emails, phone calls, text messages, direct messages via social media platforms, and physical mail.

I agree to receive communication from the Design Destination London underwriters, partners, host sponsors, and supporting brands.

I agree that my contact information will be published in the printed and digital event directory which is distributed to all attendees, partners, and sponsors.

 

Photography/Videography

By attending Design Destination London, I acknowledge that photography and videography will take place at the event. I grant the underwriters, partners, host sponsors and supporting brands permission to use my likeness or that of any of my guests likeness in promotional materials for this and future events, including but not limited to digital, print, and social media marketing.

 

Session Registration, Availability, Waitlist, and Transportation

In Fall 2026, information about available sessions (tours, excursions, workshops, etc.) will be shared via email. At that time, you will select your preferred session(s). If you are part of a group attending, each member must make their own selections separately. Please note that you will not automatically be placed in the same session(s), and there is no guarantee that all members from the same firm will be assigned together. Design Destination London reserves the right to reassign attendees to a different session, if necessary, especially when a single company is heavily represented in a session.

Space in each session is limited, and selections are on a first come, first served basis. If your desired session(s) is full, you may note your preference, and we will add you to a waitlist. If space becomes available, we will contact you via phone or email.

For sessions including private transportation: Attendees will be transported via private coach, minibus, or other private transportation to and from their session. Attendees are responsible for arriving at the noted departure point at or prior to the departure time. Failure to meet on time may result in being left behind at which point the guest is responsible for their own transportation.

For sessions without private transportation: Attendees are responsible for arriving at the session location on time.

 

Code of Conduct

Design Destination London is a professional event. All attendees are expected to conduct themselves in a manner consistent with professional standards and mutual respect throughout the event and all related activities.

DDL reserves the right to remove any attendee whose behavior is deemed disruptive, disrespectful, or inappropriate at the sole discretion of DDL staff. This includes but is not limited to:

• Harassment, discrimination, or offensive conduct toward other attendees, staff, sponsors, or host venue personnel
• Disruptive or disorderly behavior during sessions, tours, or events
• Damage to host venues, private residences, or other event locations
• Any conduct that reflects negatively on the event, its partners, or the interior design profession

Attendees removed for conduct reasons will not receive a refund of their registration fee.

DDL is not responsible for personal disputes between attendees or between attendees and third parties.

Attendees are expected to comply with all applicable laws of the United Kingdom during the event and related activities.

 

Liability Waiver & Indemnification

DESIGN DESTINATION LONDON (the “Event”)

1. Recital: I, the participant, acknowledge that my participation in the Event involves certain risks, including but not limited to accidents, injuries, or damages while traveling to and from the Event or between Event activities, as well as participation in the Event activities itself. I knowingly and voluntarily accept and assume all such risks associated with my Event participation and travel.
2. Release of Liability: In consideration of being allowed to participate in this Event and related travel, I hereby release, waive, and discharge Design Destination London, LLC (“DDL”), its underwriters, partners, sponsors, officers, shareholders, employees, agents, and volunteers (collectively referred to as the “Released Parties”) from any and all liability for any injury, loss, or damage to person or property (“Claims”) that may occur as a result of my travel to and from the Event, as well any Claims, which arise from my participation in the Event, or Claims in the future arising out of, or connected directly or indirectly to my participation in the Event, whether caused by the negligence or gross negligence of the Released Parties or otherwise.
3. Indemnification: I further agree to indemnify and hold harmless the Released Parties from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees incurred in the defense of Claims brought against any of the Released Parties, arising out of or in connection with my participation in the Event and related travel.
4. Force Majeure: I acknowledge that circumstances beyond the control of the Released Parties, including but not limited to travel disruptions, government restrictions, weather events, acts of God, natural disasters, pandemics, or other force majeure situations, may affect the Event and related travel. I understand that the Released Parties are not liable for any injuries, losses, or damages resulting from such events, and I accept full responsibility for any consequences arising from my participation.
5. Travel Arrangements: I acknowledge that I am responsible for my own travel arrangements, including transportation, accommodations, and any associated costs. I understand that DDL is not responsible for any travel-related issues, including but not limited to delays, cancellations, or injuries that may occur during travel.
6. Governing Law: This release shall be governed by and construed in accordance with the laws of Texas. The parties hereby submit to jurisdiction in the state and federal courts of Texas for purposes of interpretation, validity, and enforcement of these Terms & Conditions and Liability Waiver & Indemnification. Attendees acknowledge that certain activities take place in the United Kingdom and agree to comply with all applicable laws of England and Wales during the event and related activities.
7. Severability: If any provision of this release is found to be invalid or unenforceable, that provision shall be deemed to be amended to the minimum extent necessary to comply with applicable law, and the remaining provisions shall continue in full force and effect.
8. Entire Agreement: This release constitutes the entire agreement between the parties and supersedes any prior agreements or understandings regarding the subject matter herein.